FAQs

General FAQ

Payment FAQ

Shipping & Delivery

Return Policy

 

General FAQ

  1. What does the Gardens with Purpose shop sell?

    The Gardens with Purpose Shop is an online shopping portal managed by Gardens with Purpose Pte Ltd located in Singapore. Gardens with Purpose carters to all gardening lovers and health conscious individuals. Here is an overview of what the online shop offer:

    • Organic Veggie Wall
    • Gardening Tools
    • Soap Making Set
    • Terrarium Making Set
    • Quality Vegetable Seeds
    • Herbs and Spices


    Shopping at the Gardens with Purpose online shop is a breeze! Simply choose the items you want, add it to your shopping cart and place your order! 

  2. What else do you offer for gardening lovers?
    Gardens With Purpose provides Organic Gardening and Health related hands-on workshops. Do visit www.Gardens-With-Purpose.com for more information.

  3. Where can I locate you? Any physical shop?

    Unfortunately, Gardens with Purpose does not have a physical shop. It is highly recommended that you do your shopping online. 

  4. Do I need to register for an account on the website before any purchase?

    No, you do not need to register for an account to make any purchase. However, registering an account will speed up the process for future purchase. You may register at https://www.gardens-with-purpose-shop.com/account/register .

  5. How do I register for an account?

    Do fill in your name, email address and desired password (minimum 5 characters) and click the CREATE button. After which, please log-in to your account using your email address and password.

    In the event that you are unable to create or log in to your account, do call us at 6546 5801 or drop us an email at admin@gardens-with-purpose.com

  6. How do I make a purchase?

    Step-By-Step guide on how to purchase the items:

    • Log in to your account 
    • Browse through our product CATALOG or view the products listed under COLLECTIONS. Alternatively, you can use the search bar located on the top right hand corner and key in your desired product name.
    • Click on the items you want and add it to your shopping cart
    • Once you are ready to checkout, click on CHECK OUT located on the top right hand corner of the website
    • View and verify the full list of the items in your shopping cart, once done, click on the CHECKOUT button
    • Fill in the coupon code for additional discount (optional)
    • Fill in all the information required for customer information, shipping method and payment method and click on COMPLETE ORDER to confirm your order
    • An order confirmation slip/invoice will be sent to your email. Do keep it for future reference

  7. Are the prices listed on the website fixed?

    Prices on the Gardens with Purpose online shop are fixed. However, we do offer discounts on some of our products occasionally. On top of that, Gardens with Purpose do offer and publish certain coupon codes to be used in our online shop for additional discounts on our social media site. Do keep a look out and follow us on our Facebook at https://www.facebook.com/GardensWithPurpose/

  8. Does Gardens with Purpose offer international shipment of goods?

    Unfortunately, as of now, the Gardens with Purpose online shop only caters to the local client (Singapore) and do not offer international shipping to foreign customers.

     

  9. Does your company offer those with bulk quantity purchases additional discount?

    Bulk purchase discount options (if available) are already displayed on the products as a variable option. However, if you wish to purchase more and the option is unavailable, feel free to contact us at admin@gardens-with-purpose.com and we get back to you as soon as possible.

  10. Can I access my shopping cart on another computer?

    Your shopping cart is available on all devices once you have logged in to your account. All orders that you have made are saved in your account.

  11. Can I cancel my order after confirmation of purchase?

    Unfortunately, no cancellation is allowed once your have paid for the products. Therefore it is highly recommended that you confirm all items in your shopping cart as well as shipping option before proceeding to the payment option.